We're here to help, you can contact us anytime or visit our Support Centre at support.siteandtonic.com
Site & tonic packages are on a rolling month contract. No long term tie in's.
Yes, you can change your design theme at any time or even create your own design using the advanced editor in your site's admin area.
Yes, you're free to upgrade or downgrade your package at any time. If you upgrade you would be charged the difference between small and business package. There are no part-month refunds when downgrading.
You can cancel your account at any time in your site's admin area. We will then keep your site for 30 days after your next billing date, so if you change your mind you will be back up and running in seconds.
No, with Site & tonic's cloud hosting we take care of everything for you.
No. Your site will be hosted on our cloud service, so nothing to download, install or update. We take care of everything for you.
Yes, your first domain name is free with any package, any additional domain names carry a cost (see Pricing).
Yes and for free (unless it's your free domain and you account has been active for less than 3 months).