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Frequently asked questions

How long are your contracts?

Site & tonic packages are on a rolling month contract. No long term tie in's.

How do I sign up?

Select a Design theme and colour scheme then go to the sign up page. Once you have signed up you can then add a custom domain name.

Can I change the design?

Yes, you can change your design theme at any time or even create your own design using the advanced editor in your site's admin area.

Can I switch packages?

Yes, you're free to upgrade or downgrade your package at any time. If you upgrade you would be charged the difference between small and business package. There are no part-month refunds when downgrading.

How do I cancel my account?

You can cancel your account at any time in your site's admin area. We will then keep your site for 30 days after your next billing date, so if you change your mind you will be back up and running in seconds.

Do I need a web host?

No, with Site & tonic's cloud hosting we take care of everything for you.

Can I download Site & tonic?

No. Your site will be hosted on our cloud service, so nothing to download, install or update. We take care of everything for you.

Are domain names free for all packages?

Yes, your first domain name is free with any package, any additional domain names carry a cost (see Pricing).

Can I transfer my domain name out?

Yes and for free (unless it's your free domain and you account has been active for less than 3 months).

Can I have an email account?

Yes, you get two free email addresses with your account. You can purchase additional email accounts (see Pricing). Alternatively you can use your current email provider or link your domain to Google Apps.